Restaumatic S.A.
NIP: 6482765571
REGON: 242895699
KRS: 0001016935
Registration court data: The District Court in Gliwice,
10th Commercial Division of the National Court Register
Share capital PLN 149.400,00
NIP: 6482765571
REGON: 242895699
KRS: 0001016935
Registration court data: The District Court in Gliwice,
10th Commercial Division of the National Court Register
Share capital PLN 149.400,00
contact@restaumatic.com
+48 732-081-111
Monday-Friday: 08:00 – 18:00
Saturday: 10:00 – 18:00
Sunday: 10:00 – 16:00
czechrepublic@restaumatic.com
+421 948-635-412
Monday-Thursday: 08:00 – 16:30
Friday: 08:00 – 14:00
romania@restaumatic.com
+40 774-565-249
Monday-Thursday: 07:00 – 16:30
Friday: 07:00 – 14:00
slovakia@restaumatic.com
+421 948-635-412
Monday-Thursday: 08:00 – 16:30
Friday: 08:00 – 14:00
croatia@restaumatic.com
+385 95 344 3291
Monday-Thursday: 08:00 – 16:30
Friday: 08:00 – 14:00
If you want to cancel the order, you can do it yourself in RP or RePOS. You can cancel the order up to 72 hours from the date of its submission.
In most cases, the GPRS printer does not work due to the lack of data transfer on the SIM card (unpaid card, blocked card, etc.) To check the SIM card, follow the instructions below:
Another method of checking the correct functioning of the SIM card is as follows:
In the Admin's Panel check the "Orders" tab. You will see this order with the status: "Canceled: We have not received payment for the order. If it came late, the system would automatically refund it."
The reason is the bank withdraws the funds, but does not send them to Restaumatic. Therefore, the system canceled the order after 10 minutes of waiting. The customer has received information about the cancellation.
In this case:
Click on the "Restaurant" tab, you will see the element "breaks at work" (under the map),
In a difficult situation, contact your account manager who will help you make changes that you are looking for.